Shipping Info
When do you ship?
Orders are shipped Monday – Friday during our operating hours of 9 AM-5 PM PST. For all domestic orders, you can expect full delivery within 6-8 business days after placing your order. If there are any delays or issues with your order, we will contact you via the email you provide during checkout.
We ship also internationally with delivery times being slightly longer between 6-15 business days. If you have a question about shipments, please feel free to contact us.
How do you ship?
USPS First Class Mail
USPS First Class International
USPS Priority Mail (for large packages)
What are your shipping rates?
Free shipping on all orders going to the domestic U.S.
You will be notified once your order has been shipped.
How to track an order that's been shipped?
If a tracking number is available and an email address was provided at the time of order, you will receive an automated email from either UPS or USPS with your tracking number once the order ships. For all other shipping methods, once the order ships, the order on our website is updated with a tracking number (if available).
Are the items in stock?
All items are normally held in stock. However we may sometimes run out due to sudden demand, in which case we will notify and refund you immediately.
If an item goes on back-order, we will ship you the part of your order that is in stock first and notify you about the rest of the order that may become delayed to ship. Upon notification, if you don't want to wait for the remaining items, we'll issue you a full refund for the pending items.
What are the shipping and lead times?
You can expect full delivery within 6-8 business days for orders going to the domestic U.S.
Customs, Duties and Taxes for all orders shipping outside of the US
Please be aware with international orders; customs fees, duties, taxes and or brokerage fees may apply. Please check with your local government/customs agent to see if any fees apply. It is your responsibility to pay any fees that your government may require.